Privacy Policy

Last updated: 1 January 2026

1. Introduction and Scope

Welcome to Swaysmatemixer ("we", "our", or "us"). We are deeply committed to protecting your personal data and respecting your privacy. This privacy notice informs you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you. This policy applies to all information collected through our website, as well as any related services, sales, marketing, or events.

2. Data Collection and Processing

We only collect data that is strictly necessary for the operation of our services. Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: includes first name, last name, username, or similar identifier.
  • Contact Data: includes billing address, email address, and telephone numbers (specifically when submitted via our contact forms).
  • Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: includes information about how you use our website, products, and services.

We collect this data through direct interactions (forms you fill out) and automated technologies or interactions (cookies and server logs).

3. Use of Data and Third-Party Processors

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: where we need to perform the contract we are about to enter into or have entered into with you, where it is necessary for our legitimate interests, and where we need to comply with a legal obligation.

We may have to share your personal data with specific third-party processors who provide IT and system administration services, or professional advisers acting as processors or joint controllers. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

4. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

5. Your Legal Rights (GDPR/CCPA)

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you reside in California, you also have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is being collected, the right to request deletion of personal information, and the right to opt-out of the sale of personal information (note: we do not sell your personal data).

6. Data Protection Officer and Contact

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions, including any requests to exercise your legal rights, please contact the DPO using the details set out below:

Swaysmatemixer Ltd.
Company Number: 14758392
74 Frugality Lane, London, EC1A 1BB, United Kingdom
Email: [email protected]